Returns & Exchanges
At PILGRIM, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all items in original condition.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is unused.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing